Privacy Policy
Last updated: September 2026
Introduction
aspenlark ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or enrol in our courses.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect includes:
- Personal Data: Personally identifiable information, such as your name, email address, and any other information you voluntarily give to us when you register for courses or contact us.
- Derivative Data: Information our servers automatically collect when you access the site, such as your IP address, browser type, operating system, access times, and the pages you have viewed.
- Financial Data: Financial information, such as data related to your payment method, that we may collect when you purchase a course. We store only very limited financial information that we collect.
Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customised experience. Specifically, we may use information collected about you to:
- Process your course enrolment and manage your account
- Email you regarding your enrolment or course updates
- Respond to your enquiries and offer support
- Compile anonymous statistical data for internal use
- Improve our website and course offerings
- Monitor and analyse usage and trends to enhance your experience
Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
- By Law or to Protect Rights: If we believe the release of information is appropriate to comply with the law or protect rights, property, and safety.
- Business Transfers: We may share or transfer your information in connection with a merger, financing, or acquisition of all or a portion of our business.
- Third-Party Service Providers: We may share your information with third parties that perform services for us, such as payment processing and email delivery.
Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the information you provide to us, please be aware that no security measures are perfect, and no method of data transmission can be guaranteed against interception or misuse.
Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request restriction of processing
- Request transfer of your data
- Withdraw consent at any time
Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
aspenlark
47 Queen Square
Bristol BS1 4LH
United Kingdom
[email protected]